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Create an account on our official feedback forum to directly communicate your ideas and bugs to the developers! Please submit ideas/bugs with as many details as possible (screenshots are often helpful too). Please also vote on other ideas that you like, as this allows us to see what the community finds most important. If an idea has already been submitted, don’t create another entry, but rather vote for the current one and post a comment.

244 results found

  1. egyptian slots

    I unlocked the Egyptian slots and they were saying lvl20 since I'm not lvl20 yet I cant buy them but then I went bck in on 9/23/2015 and they are saying locked. I refreshed and restarted the game and they are still saying locked. I don't know why they are locked when I won them in the bonus and it took me a great deal of time to win them all. please help and unlock them so when I go lvl20 I can get what I won....

    1 vote
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    1 comment  ·  CasinoRPG  ·  Admin →
  2. casino upgrade time

    8 days is far to long to upgrade casino to level three. I am sure you lose a lot of players because of it. I have spent many weeks getting to that stage and when I upgrade I have to wait 8 days. I've lost interest

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    declined  ·  ChelseaDT responded

    The upgrade time is designed to make the game seem realistic. you can also work on other casinos in the mean time and still fully edit other casinos and that casino in question.

  3. poker tourny

    you get royal flush in tounry but doesn't count for medal - that is just wrong

    1 vote
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    1 comment  ·  CasinoRPG  ·  Admin →
  4. need to fix the auction inventory

    i bought a casino with 2 gold spiral sculptures i want to auction them i dont need them so the in my casino inventory but not in my auction inventory some thing wrong here

    3 votes
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    0 comments  ·  CasinoRPG  ·  Admin →

    This isn’t a bug, those items aren’t eligible for the auction because they can break. We are considering options to expand the auction house to more types of items in the future.

  5. Did not receive CP on level up

    I just leveled up to level 27. Before I leveled up, I had 4010 CP and above my head it said +25CP for the level up, however it never went up and added to my 4010 CP. I refreshed and I am still at the same CP as before the level up. I dont know how many chips you get for leveling up, but my chips did not increase either. Very sad after spending so long working to level up. :(

    1 vote
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    declined  ·  0 comments  ·  CasinoRPG  ·  Admin →
  6. crews

    i would like to see the punishment time shorter or gone all together if you leave a crew and have to wait 24 hours to go in another crew.
    what if you go in a crew thinking you like it and find another crew you have to wait 24 hours for one crew than leave that crew wait 24 hours to go in another crew cause the 1st one you found you just did not like.
    can we get less wait time on the crew 24 timers

    1 vote
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    declined  ·  0 comments  ·  CasinoRPG  ·  Admin →
  7. extra screen on jungle slot bonus round

    when you get the bonus round at the jungle slot, the next screen is like the screens from all of the other slots. The jungle bonus does not use this screen, please remove it!
    RWA333

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →

    This isn’t actually a bug, it is something we changed about the jungle bonus game. There may be additional changes to this for it to make more sense, we are in the process of a big overhaul to the bonus games across the board.

  8. Prescreen

    I really don't think it is necessary to have ' pick ' screen before the bonus round in Jungle slot'

    1 vote
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    declined  ·  0 comments  ·  CasinoRPG  ·  Admin →
  9. Memory Leak - somewhere.

    I play poker for Long Periods and everynow and then i will get.

    "He's Dead, Jim" Error in Chrome now i Googled and googled i came up with this link something to do with javascript am not sure if http://stackoverflow.com/questions/22744074/debugging-hes-dead-jim-error-in-chrome
    so i was thinking i might be something to do with the coding. Like i said its all fine after i have Refreshed etc. I have seen other people have the same problem on the poker table. So i know the issue is not just my end. (obviously its gonna be a hard one and where gonna have to put…

    3 votes
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    declined  ·  1 comment  ·  CasinoRPG  ·  Admin →
  10. Jungle Slot

    went to bonus on Jungle slot and got the bonus that is in the basic slots first and then it went to cave

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  11. lower the amount of spins in the bomb

    Lower the amount of free spins in the bombs thet are over loaded with them most have 2 free spins in each They should not be in every bomb like the other stuff

    3 votes
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    declined  ·  1 comment  ·  CasinoRPG  ·  Admin →
  12. Please make Blackjack a little less rigged

    Its bad... I can call out what the dealer is gonna turn most the time. 9/10 if you have an 18, dealer is gonna get a 19. Its just not fun. And 5 blackjacks in 10 turns? Really?

    3 votes
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    4 comments  ·  CasinoRPG  ·  Admin →

    We are quite aware of how blackjack and probability works, this isn’t our first rodeo. There’s only one deck being used and it is fully reshuffled after every single hand. The cards are then drawn in order for each hand just like they would be in real life.

  13. MEDAL - Daily Slot

    I have won 10 items on the free spin for the Daily slot & have not received the MEDAL for it

    1 vote
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    declined  ·  1 comment  ·  CasinoRPG  ·  Admin →
  14. Split blackjacks do not count for mission

    I have quest Blackjack Addict 2 - requires 2 Blackjacks.
    At the table, I split 2 Aces; both were dealt face cards, thus creating 2 winning Blackjacks in the hand.
    I received no credit for these, status remains at 0/2.

    Great game, thanks!

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  15. 1 vote
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    2 comments  ·  CasinoRPG  ·  Admin →
  16. Roulette Bug ( no pay )

    Never got paid on winning Number after just a normal repeat bet and ready.

    http://prntscr.com/80tyx5

    It was the round before in the image thats the same bet i have had on for ages. I not to bothered about the money.

    I rather try get the bug fixed.

    0 votes
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    declined  ·  1 comment  ·  CasinoRPG  ·  Admin →
  17. jackpot

    i had gotten all 5 wanted poster and it said i won the jackpot but never gave it to me. can someone plz help me with this ty/>

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  18. Pig

    When trying to get the pig I was told I had 12 hours before I could get one. I did not get one today around 11:00 am so I want to know what the deal is. I was standing by someone that got one and that shouldn't count for me. If I got one I would like to know what I got.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  19. Did not get refunded chips

    Placed to bids on auction items today while on my lunch break from Andriod tablet. Was outbid by Penny on both items and got the notification that I was outbid but do not see that the chips were refunded. Before bid I had over 16 mil in chips and after had 14 mil. Still have only 14 mil. I have switched devices and refreshed several times.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →

    We looked up the logs for both of these bids and both were refunded correctly (each update to chips is logged). Before placing the bids you had around 14.6M chips, which is around what you had after being outbid. To verify, I see a bid of 1470500 and 1470200 that both show up in the logs as deducted and then refunded around 25 minutes later.

  20. tickets are gone

    I bought lottery tickets, I usually always win xp, so I check halfway in the day how many I got left and it said 0. I bought 100 at the beginning of the day. Is it supposed to be like that?

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
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