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Create an account on our official feedback forum to directly communicate your ideas and bugs to the developers! Please submit ideas/bugs with as many details as possible (screenshots are often helpful too). Please also vote on other ideas that you like, as this allows us to see what the community finds most important. If an idea has already been submitted, don’t create another entry, but rather vote for the current one and post a comment.

1598 results found

  1. playings jungle slot stuck in bonus round

    I played jungle slot and got a bonus round. i clic on first icon, go to the second door, clic another, going thru another door until i get only 2 button, i clic on the 2 button, nothings happen, just the button turn a little bit, clic kick door, nothings happen and try to get out and take look but nothing happens too

    1 vote
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    2 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Thank you for reporting this. This bug will be fixed in the next release.

    We’ve also updated your player record so that you will no longer experience the bug, and have automatically unlocked a jungle slot machine for you (which would have been your reward).

    Sorry about the problem.

  2. credit card info

    I bought 200 gold on my credit card today can you please erase all my information of it. Mostly appreciated. Sincerely, Cheryl K. Hunt

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →

    Thank you for the support, it goes a long way! We have some updates to the goldfire.me platform in the works that will allow better management of this, but in the meantime we are happy to take care of this manually. Just to be clear, we never store any credit card information on our services, that is all handled through one of the largest credit card processors online, Stripe.

  3. updating

    I was playing slots in my room while updating was going on & won 2 white flags when I reloaded to get my vault back the flags were not there. Everything else was though:) thank you for your time it is very much appreciated & have a wonderful day:)

    1 vote
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    1 comment  ·  CasinoRPG  ·  Admin →
  4. Cannot log into my account or use password reset

    I tried to log in with what I know be be my password and it would not work, I tried to use the reset link and every time I try to enter a new password it comes up with "there was an error logging out of your account" I tried sending a reset email to myself 4 times and on the forth try also trying to make a whole different password. still no luck :-(

    5 votes
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    completed  ·  2 comments  ·  CasinoRPG  ·  Admin →
  5. Missing gold

    I had 500 gold left on my account when I signed off earlier this morning and now I have zero.
    I am very frustrated to say the least.
    I have also gotten 3 people to come to this site but the tab for them to view my casino never worked.
    2 of the 3 people has built casinos and very active in the game

    1 vote
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    completed  ·  0 comments  ·  CasinoRPG  ·  Admin →
  6. No Coin over simons head or cop and mail lady.

    desiree1985 is trying to complete the permit mission. She can not talk to the cop or the mail lady. when asked to check shes unlocked them through Simon she has found she can also not talk to Simon. She has refreshed but is still unable to talk to them.

    1 vote
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    completed  ·  0 comments  ·  CasinoRPG  ·  Admin →
  7. Crew Protection Timer

    A timer that shows how long you are protected from battle. (when protection isn't bought through the bank)

    2 votes
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    0 comments  ·  CasinoRPG  ·  Admin →
  8. Slots still spinning during bonus

    My first line is still spinning and I'm unable to continue with my bonus spins.

    Thanks

    4 votes
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    6 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    After the next update, slots should no longer spin infinitely when switching tabs.

  9. Scount the Man 1 mission

    I have not been able to complete this mission yesterday or today, I can scout more than 10 pigeon groups also.

    1 vote
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    2 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Thank you, we’ll be pushing out an update today with several changes to the bush guy.

    1. He’ll pop up consistently.
    2. All scouting missions will complete correctly.
    3. You will be unable to scout the same pigeon group or building multiple times.
    4. He’ll no longer appear in random areas outside of his bush.

    Please let us know if you see any more issues after today.

  10. Left crew but can still see the crew chat.

    Hi!
    I just left the crew, but I can still see the crew chat, isn't supposed to :o

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  11. lottery

    I had bought lottery 100 tickets at or about 11:30 pm at 3 am I had 0. I tried to buy more it said only 100 per day.

    1 vote
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    completed  ·  0 comments  ·  CasinoRPG  ·  Admin →
  12. buying a bomb while holding contract causes freeze

    Contract will not expire..bomb cannot be seen.
    55cp total loss
    unable to deploy either paid item

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  13. 500k tourney buy in

    can the 25cp tourney be changed. At moment nobody play this twice daily tournament and a lot of players would like a tourney that is worth while winning for them. 500k is not to high of a buy in.
    ps
    it would be nice for paid tourneys to be with in the poker draw for 25cp

    6 votes
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    completed  ·  0 comments  ·  CasinoRPG  ·  Admin →
  14. Lotto Jackpot reset

    I'm not sure if this is a bug or not as the lotto is so new, but it showed at 5pm eastern time that there was a winner for the lotto JP, all the tickets went away as it said would happen, but the JP did not reset, it looks like it kept going from where it was, is this ment to happen?

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  15. bug

    I have unlocked the red and blue sci fi slot machines but they are still showing locked in my games tab.

    1 vote
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    1 comment  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Badwolf is correct, thank you for adding that information.

    Are you still seeing this bug? We can confirm you’ve unlocked both of those slots and are above level 20. You should be able to place the slot machines.

    If not, please let us know and we’ll investigate further.

  16. Casino Worker Managing Bug

    I purchased a casino on the open market and was customizing it but it wont let me adjust the number of workers, what their paid or advertising from the previous owner's selections. The message "Oops Cannot hire or fire please try again later" appears and prevents adjustment. I have tried refreshing, clearing history and cache, and logging out and back in again. None of these options brought me a solution.

    -tryharderfish

    3 votes
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    1 comment  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Everything should work correctly now.

    Did you happen to be disconnected around the time this error occurred? We’re looking into what caused the bug.

  17. Vault Upgrade

    Hi I upgraded my vault which held 300, It cost me 200 cp's and said I would get 15k and 70 items, after I upgraded it only went to 350 items instead of 370? The chips part I won't know till it fills up. Can you fix this please. I have 5 casino's and need to upgrade because it would fill up in 8 hours or less and I casnnot empty it while at work. I hear some talking they can go 24 hours without emptying theirs.Hope you can fix mine for me :)

    1 vote
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    1 comment  ·  CasinoRPG  ·  Admin →
  18. bomb prizes stuck in casino corner

    A friend and I set off a bomb in my casino.... e0s1-16 (rollers and hookers) and some chips and xp are in the corner but kinda off the edge of the floor and can not get to them...they are still there spinning if you want to take a look... im not real worried about losing the chips... but thought you should know it is possible to lose things off the map in the casinos.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  19. 2x xp from pig

    when you get the 1 hour 2x xp from pig, it is not awarding u that bonus when you play games and do missions, but you do get it when drinking from the bar

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  20. blackjack bug when split and double

    after you split the hand, you stand on the first and then double the second and get 21, it does not allow you to stand and you have to wait out the full time.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
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