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Create an account on our official feedback forum to directly communicate your ideas and bugs to the developers! Please submit ideas/bugs with as many details as possible (screenshots are often helpful too). Please also vote on other ideas that you like, as this allows us to see what the community finds most important. If an idea has already been submitted, don’t create another entry, but rather vote for the current one and post a comment.

1603 results found

  1. Slot sprint

    Invited to slot sprint 24 hours ago. Sprint started and after a few min stopped registering points. Slot Sprint challenge icon still on screen below map. No way to get rid of it.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Thank you for the report.

    We’ve removed the mission and refunded the bets. Please let us know if this happens again.

  2. Daily Slot Jackpot

    I just won the daily slot jackpot and as you can see it didn't pay me :(

    http://prntscr.com/3u8bj3

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Thank you for the report. This will be fixed in the next update.

    You received the jackpot, but it didn’t show until the next spin or refresh. Sorry for the confusion!

  3. Threatening "The Man" 1 Error message

    I talked to James and found the mission giver an I ended up getting a pop up that said "Oops Unable to complete mission"

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Sorry about that! Thank you for reporting it.

    We’ve given you the proper reward for the mission.

  4. Daily Bonus

    Hi. I just logged in at 10:14 pm PST and it said it was my first day. Not true. I have been logging in everyday and was up to 34 days or so. I guess I am confused as to why it said this was a new day. I should still have my 300% bonus.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    We see that you logged in at 12:12AM CDT. The counters reset at midnight CDT (since the game is built that timezone).

    Since you were so close to the mark, we’ve given you the days back. The server will automatically reset these at 10:00AM PST if there is no activity on the account during the day.

    Sorry for the confusion. Have fun!

  5. Not getting points on 3rd time doing Jobs

    After doing entertainer job for I think 3rd time (Last time before overtime) even though it say I earn exp points none are awarded.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Thank you for the report.

    The first overtime shift of the day showed an xp reward although there wasn’t one.

    This will be fixed in the next update.

  6. lost 4 free spins

    i got 5 free spins and i was sent to the bonus where you pick one and screen locked , so i refreshed and lost my other 4 free spins.

    1 vote
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    1 comment  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Thank you for the report.

    The server accounts for this problem. If you receive free spins and disconnect or leave the machine, the server will automatically roll them if you leave a slot machine to make sure you get the fair payout.

    We’re looking into the cause of the screen freeze.

  7. The bartender shift isn't working, I am at janitor 11, it says new position available and i click APPLY but nothing happens.

    I have tried applying for the bartender job everyday for a week now. Refreshed browser, and click on job shift but nothing ever happens.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  8. 2 votes
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    0 comments  ·  CasinoRPG  ·  Admin →
  9. Poker - hands duplicating

    I have just had the same hands duplicated upto 4 times in a row. I am not the only player finding this.

    One hand i could see i had pocket sevens and went all in when there was a 7 on the flop and the other player said i turned over 3,4.

    Hand #366094 is starting 10c 3c
    Hand #366096 is starting 10c 3 c

    Hand #366098 is starting 6c6s
    Hand #366100 is starting 6c6s

    Hand #366103 is starting --- q4?
    Hand #366104 is starting q4? qd 4h

    --- Hand #366120 is starting --- Q9
    --- Hand #366122 is starting…

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  10. Minor mistake in error message

    When trying to place something in a casino that can't be put in there the error message is messed up.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  11. helping to get to a casino

    hello ,
    as you know when people come to lose there chips at my casino i have to stand out side for them to know what casino it is ..
    is there any chance of say being able to have a sign or a moving message board that we can hire for chips or even cp to direct the players to my casino
    this can be placed at cross roads or even at a taxi rank nearest the casino
    just an idea
    thank you
    stig .

    1 vote
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    completed  ·  0 comments  ·  CasinoRPG  ·  Admin →
  12. egg bug

    it just appeared when i was standing here. i tried to get it but all it does is wiggle and give this message...

    1 vote
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    5 comments  ·  CasinoRPG  ·  Admin →
  13. Piggy Bank Animation During Slot Play

    I was spinning the machine and when someone picked up the piggy bank the piggy bank animation showed on my screen coming out of the spin button. 9:34pm Sunday

    1 vote
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    completed  ·  0 comments  ·  CasinoRPG  ·  Admin →
  14. Slots Sprint

    I accepted 2 slot sprints and only the first one was recording what I won. I believe I accepted the 2nd one late. I had the window open but didn't accept for a while. When I had accepted the sprint had already started. It didn't record what I was winning in the second sprint.

    1 vote
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    completed  ·  0 comments  ·  CasinoRPG  ·  Admin →
  15. Citizenship

    My citizenship was due to expire on 6-15-14 so today on 6-14-14 I spent 400 gold to renew it for 3 months, and it shorted me 2 days, it now will expire on 9-13-14,It should expire on 9-15-14, Can this be fixed please?

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Sorry about that!

    Your citizenship should be showing the correct day now.

  16. Mayor's Weekly 10k Freeroll

    Didn't merge until there were 7 players left.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  17. wont let me finish misson

    I finished the slot professional and it wont let me collect my reward it says I have a mission I haven't completed it yet. the only mission I haven't completed is getting the permit for a casino

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Sorry that you’ve run into an issue.

    The mission no longer exists so we’re unable to check its status (and see what the problem was). Are you having any other problems completing missions?

  18. Bug- Winnings Not Crediting Mission Requirments

    Mission: Spin 2100 chips.
    I spun this, but mission didn't credit accordingly.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
    completed  ·  Luke Simkins responded

    Thank you for the report.

    We’ve credited you with the mission reward. Please let us know if this happens again.

  19. Citizenship

    I purchased 3 months and my expiration shows 6 months from now.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
  20. BlackJack is a black screen

    When I enter the BlackJack tables I can see the Players but everything else is black.

    1 vote
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    0 comments  ·  CasinoRPG  ·  Admin →
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