GoldFire
80 results found
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poker payout not showing
I once opened a ticket about poker payouts not showing in tourneys. It happened again and I got a pic to show you what it looks like. the pic is full screen.
0 votesDo you know if it was showing like this for the whole tournament or only after it was down to 1 table?
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Floor Bug
My floor disappear, i Spend my CPs making the floor and first the red carpet disappear, when i fix it my entire floor disappear!!
1 voteCan you provide steps you took to reproduce this issue? We haven’t been able to get it to happen so far in our testing. We’ve also refunded the CP’s.
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1 vote
Can you provide more details about what exactly you mean by this and what you are seeing?
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1 vote
Are you still having this issue?
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poker, call , all in and fold buttons
hit all in button at final table showdown and buttons left and folded my hand= not that I would have won but it really is a bad bug
1 voteCan you give an approximate date/time when this happened and a table ID or name?
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Missing Sound
Lately I have no sound in the game. Using Win7 64 and latest Chrome..
Worked fine before...1 voteChrome 53 is out now, have you updated and noticed any change?
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trying to sell your stuff for cp's
It is ridiculous the way we have to sell this stuff..you click it all the nothing this has to be fixed ..we all are having that problem..we have to refresh and haven't even been on a 1/2 hour and it a new computer grrrrr
1 voteCan you provide some more details about the problem you are having? I’m not sure we quite understand what you are describing.
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things not staying put
I closed my new casino for the night but wanted to see how it is doing with money, and when I went back in my slot machines were all over the place, one neon poker table is missing, the snack machine is missing, a blue slot machine is missing, a beam light is missing and some lamps :(. I hate the new editor and the way things have to be done. I saved everything and yet it all got messed up and things are gone.
1 voteWere these items that were moved from the vault to the floor or newly purchased items? If they were from the vault, were they back in the vault?
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would be nice if you could tell where you were without having to visit a casino or look at a map
place a location pointer somewhere on screen
1 voteYour location is marked live on the mini-map in the top right of the screen. Are you referring to something else?
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1 vote
Can you please explain this further i have tried to check your account but the email you have provided does not match any account . What did we make you do?
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This is it!! last solitaire mission for King of Clubs court card.
says I have 1 hour to win 2 games. Mission is failing me after after the first 30 min...even after I win a game within the first half hour... is a 1 hour mission, 2 half hour missions in one...or is it a half hour??? States both on the mission.
Thank you...
1 voteHopefully the new mission display is a little more clear on this. Did you end up getting this sorted?
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Outside casino upgrade
After upgrading the interior of my casino I went to do the exterior but I couldn't upgrade the exterior because it doesn't show your casino it's just a black screen
1 voteI’m not sure I follow, what is a black screen and which casino?
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stuck in full screen
had to reboot, other options didn't work, ie., esc or F11
1 voteDid you use the button in-game to go full-screen or some other method?
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1 vote
Try logging out at https://goldfire.me and then logging back in.
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mobile payment
i have trouble buying gold with my phone, while i normaly always could. i want to buy for citizen , thanks in advance for help ^^
1 voteWhat do you mean by trouble , i have just checked the payment options for your country and mobile is an option there?
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On Exiting Elevator - Mouse won't release, to allow movement
I've had this problem for a long time, but lately it's been more frequent.
When I arrive at a floor (from the elevator, of course), my mouse is stuck to the screen, i.e., I can't click to walk around the casino floor. Any click will put me back in the elevator. I can't step onto the floor The only choice - which is to click again, places me back inside the elevator. When I choose the same floor again, it then releases and I can move freely.
Let me know if there's a better way to describe this behaviour. It…
0 votesDoes this happen in any casino or just your own? Also, when you say the mouse is stuck do you mean the actual mouse won’t move on the screen or that anywhere you click on the screen takes you back to the elevator?
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Item Placement
Duplicates of an item staying in place when trying to move item somewhere else. I have three duplicate purple walls that I can't move. Also, a pop up says I can't place an item overlapping another item even though there is nothing in the space I'm trying to put it in.
1 voteWhat is the casino/floor and approximately when did this happen?
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bug
i played on the cp midnight tour last night 6/27/16 and placed in money i did not get the cps now i cant remeber what i placed in it also today i played in the cp tour and placed in 5th i did not get the cps. i know this no big deal but if im going to play these tours i would like to get what i was soposed to win dont worry about the 2 i played but plz look into this so i can play more of them. plz dont tell me i was credited couse i…
1 voteI just checked the logs for both of these tournaments. In the “Bi-Daily 25 CP Turbo” last night you went out in 3rd place and were awarded 52CP, which I can confirm was added to your account. You had 472 CP when the tournament started, you won 11 CP while playing and spent 4 CP on table items. You had 531 CP at the end of the tournament. I’m able to track the same on the second and see that you were awarded 39 CP. We are looking into the possibility that it didn’t visually show this for some reason.
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w4s2-13 the middle fountain bench and trees have shifted and i am missing 2 square fountains i have original pic on my phone.
How do i send pic from my phone so u can compare
1 voteIf you go to the photos app, click on the photo, and then click the yellow button it’ll give a link to share.
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I can not collect
i have 3 computers I play this game on I logged out of all of them and I still can not collect my bombs others given me. help me out please
1 voteWhos bombs are you trying to collect?
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