Seriously not impressed
This morning I have send an email asking for admin to please come to the poker tables , Zariz eventually arrived. There were players on some dutch type and they were really seriously swearing at English ppl calling them gay and mother *** etc, you can check the logs. It was on short stack table. Zariz only kicked them from the table, now I see they are all back and still chatting. Upon asking Vanessa how can they be free to chat, she asked Chelsea and she replied to me that as long as they did not do it in global no bann is needed ??? Really?? Is this how your rules protects us who are loyal and respectable upon others? I advertised the game , voted for it and even nvited a friend to join this game. Unless you do not take effective action in circumstances like these I can not be part of it. I loved this game to bits, check my log in times and my chat logs. I even started buying gold and did ask James in whisper about it. This is the thank you we get? I know there are many more ppl to come and i'm only one , but still please respond to this and let me know what your decision is? If no response I will leave this game in shame for the sake of those left behind.
Pluto
shared this idea
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ChelseaDT
commented
Hi ,
Sending an email is not normally the best way to get a CAs attention , asking for a CA in Global chat would produce more speedy results. As you indicate above the players were kicked from the table by zariz and warned about their chat conduct , as we do with all players before bans occur. We only use bans as a last resort and not in all cases. If the users in question are to violate the rules again then bans will be used , however as we do with ALL players it works in a progressive sequence and people are not instantly banned or blocked from chatting as soon as they join. You must remember chat rules vary from site to site and some people need a simple "push" in the right direction to understand the ones we have here.
To Correct your very incorrect quote , my exact statement was " If kicking them from the table resolved the current issue and they didnt violate any further rules after being warned/kicked , then no further action or ban was needed"
Rest assured if the players in question decide to come back and do the same now they have been warned then they will be banned from using the chat features of the game